Frequently asked questions
All servers are supplied on a monthly rolling contact basis unless otherwise stated.
We accept major of credit/debit cards.
We accept Paypal Transactions.
We do not accept Bank Transfer/standing orders or Postal Cheques.
– Basic Support – With basic support we will only support Hardware and Certain Software.
Any Additional Support is at the depression of the support agent.
– Premium Support: Automatic server updates, security patches, software firewall configuration
Our Servers are located within Coventry – West Midlands (UK)
For Shared Web Hosting:
Instantly after first payment is received.
For Virtual Servers Hosting:
Within 2 working days after payment is received.
For Software Licenses:
- cPanel/WHM: 1 working day.
- WHMCS: 1 working day.
There is no charge for operating system re-installs within hours.
Monday – Friday: 9 AM – 6 PM (Excluding holidays)
If out-of-hours reinstalls there is a £20 service charge
At this time, we are not recruiting for new staff.